Q1. What is OLED? How is the OLED display better than conventional LCDs?

OLED stands for Organic Light-Emitting Diode. This technology provides excellent display of images with more accurate colors, higher contrast, higher brightness, and wider viewing angle. Learn more about OLED »


Q2. How many photos can I put on Pocket Album OLED 1.5?

You can hold 124 images on Pocket Album OLED 1.5.


Q3. What is the size and resolution of the screen?

Pocket Album has a 1.5" OLED screen with resolution of 128 x 128 pixels.


Q4. Can I run a photo slideshow? Can I adjust slideshow intervals?

Yes, you can choose to manually scroll through the photos or run an automatic photo slideshow. You can adjust the slideshow interval among: 5, 10, 30 seconds; and 1, 5, 10, 15 minutes.


Q5. Is there any sort of "shuffle mode" to randomize the order of photo playback?

Yes, you can choose to play the photos in random. Change Random setting to On under Menu Options. When Random is off, photos will be displayed in the order that you organized via the Photo Manager Software.


Q6. How do I delete photos on my Pocket Album OLED?  

While viewing a particular photo on Pocket Album OLED 1.5, you can press MENU and select DELETE to delete that photo. Or, use the Photo Manager Software to delete the photo(s).

 
Q7. How do I add photos to Pocket Album OLED 1.5?

Transfer your photos from your computer to Pocket Album OLED via the included Photo Manager Software. Select the photos that are stored on your computer. The Photo Manager Software lets you crop and rotate photos you wish to transfer, before automatically resizing them for optimal storage and display on the device.


Q8. Can I use Pocket Album OLED as a removable drive? Can I transfer photos from my computer directly onto Pocket Album OLED by click-and-drag?

No, Pocket Album OLED cannot be accessed on the computer directly as a removable drive. You have to transfer your photos from the computer to Pocket Album OLED via the Photo Manager Software.


Q9. Does Pocket Album OLED software support both Windows and Mac OS?

Yes, Pocket Album OLED 1.5 supports Windows Vista/XP/2000 and Mac 10.4 & 10.5.

To download Photo Viewer Software:
» For Windows Vista/XP/2000, click here » [5.6 MB]
» For Mac 10.5 & 10.4, click here » [2.5 MB]



Q10. Which image formats are supported?

You can transfer JPG, TIF, GIF, PNG, and BMP images from your computer to Pocket Album OLED via the Photo Manager Software.


Q11. Can I arrange the order of the photos on by Pocket Album OLED 1.5?

You can arrange the sequence of the photos via the Photo Manager Software on Windows OS. This option is not available on the Mac software.


Q12.How long is the battery life of Pocket Album OLED 1.5?

Pocket Album OLED runs on Lithium-Polymer battery with up to approximately 5 hours of battery life on a full charge.


Q13. How do I recharge the battery? How long does it take to recharge an empty battery?

You can charge the battery either by the included USB-AC power adapter or by USB power from your computer.
It may take up to 5 hours to fully charge Pocket Album OLED when the battery is completely empty.

The recommended way to charge the battery is to turn off the device to shorten the charging time. The battery will charge more quickly when the device is turned off. Also, charging the Pocket Album OLED battery by connecting it to the USB-AC adapter will be faster than charging it by connecting to your computer USB port. When the device is turned off, it takes approximately 4 hours to recharge battery to 90% full (4.5 hours of battery life) by AC power when the Pocket Album OLED battery is completely empty.


Q14. Tips for selecting photos for Pocket Album OLED.

Here are some tips to help you create the best images from your photos to display on the 1.5” Pocket Album OLED
screen:
1. Start with high-resolution images. These images will result in better image quality when cropped.
2. Select images with less complex backgrounds.
3. Crop photos to show face shots or close-ups.


Q15. I am having trouble running the Photo Manager Software.

Your Pocket Album must be connected to your computer before you run the Photo Manager Software.

For Windows Vista users:
Please browse to C:/(Username)/Pictures.


Q18. I’m using Mac OS, I can start the Photo Viewer Software, but I am having trouble locating my photos in iPhoto on my computer.

On Mac, please browse to /Users/(Username)/Pictures/iPhoto Library to locate your photos.


Q19. When I load photos onto my Pocket Album OLED 1.5, some of the photos are 1/2 white or completely white. How do I fix this?

This is happening because the signal being transferred to your device to the computer is experiencing some noise. To fix this, we recommend that you save the entire set of photos that you are trying to load to the Pocket Album OLED 1.5 as a collection. Then, reconnect your device, remove all the photos, and load the entire collection and transfer them to your device again. Trying a different USB cable or different USB ports might also help.


Q20. When I connect my device to my computer, the photos that show up in the collection panel of the Photo Manager software are scrambled, but I'm sure that the photos on the device are normal.

This is happening because the signal that is being transferred from your device to the computer is experiencing some noise. While you are seeing these photos as scrambled on the computer, the photos will still show up correctly on the device. You can also still add photos normally.

If you need to view the photos correctly on the computer, please disconnect the device and close the Photo Manager Software. Then, reconnect the device to your computer and re-start the Photo Manager Software to re-load the photos again.