Q1.
How many photos can I store on Image Moments?
Image Moments has 450 MB built-in Internal Memory. Using images
with a resolution of 1024 x 768 (average file size under 150KB),
you can store more than 3,000 images on Internal Memory.
In addition, you can keep a dedicated memory card attached to your
Image Moments if you need more storage space. This way, the number
of photos you can display will not be limited by the storage space
on the Internal Memory.
Q2. Will I need a memory card adapter to
access any of the supported memory card formats?
You can directly insert into Image Moments memory cards of the following
formats: CompactFlash, MultiMedia Card, SD Card, SDHC, Memory Stick,
MS PRO, MS Duo, MS PRO Duo, and xD-Picture Cards
For microSD, MMCmicro, miniSD, RS-MMC, and M2 formats you will need
to use the adapter that came with the memory card.
Q3. Does Image Moments
have a USB port for reading from a digital camera or from a flash
drive?
The USB port on Image Moments connects to your computer. It does
not connect to a flash drive or a digital camera.
Q4. I have photos stored
on my computer. How do I go about displaying those photos on Image
Moments?
You can connect Image Moments to your computer via USB and copy
your photos from your computer onto the Internal Memory of Image
Moments.
Similarly, you can copy the photos from your computer to a memory
card using a card reader or using Image Moments and play the memory
card on Image Moments.
Q5. What is the screen size and resolution of the
LCD screen?
Image Moments 6 (IMT-063): 5.7” diagonal (4.6” x 3.4”)
LCD screen with 640 x 480 (VGA) resolution.
Image Moments 8 (IMT-083): 8” diagonal (6.4” x 4.8”)
LCD screen with 800 x 600 (SVGA) resolution.
Image Moments 15 (IMT-153): 15” diagonal (12" x 9”)
LCD screen with 1024 x 768 (XVGA) resolution.
Q6. What is the optimal resolution of photos
to be played back on Image Moments?
The recommended resolution for the images is the actual screen resolution
(see Q5). Please note that images of higher resolution will be automatically
resized for display according to the screen resolution.
By resizing image that have a higher resolution
than the screen resolution, you will create smaller file sizes and
will be able to store more photos in on the Internal Memory or memory
cards.
Alternatively, the zoom feature will provide sharper looking zoomed images on higher resolution photos.
Q7. What is the aspect
ratio of the screen? If I have photos with 3:2 or 16:9 aspect ratios,
how will they be displayed on the device?
The aspect ratio on Image Moments is 4:3. If you have photos in
a 3:2 or 16:9 aspect ratio, the photo will be displayed in a letterbox
with black bars on top and bottom of the screen in the default view
mode. There will be no rescaling or distortion of your photos.
If you want to eliminate the black bars on the top and bottom of
the screen, you can select View Mode: Fill Screen. Under
the Fill Screen Mode, the image will be 'stretched' to
fill the screen. Please note that if you choose to do this, there
will be distortion of your 3:2 and 16:9 aspect ratio photos.
Q8.
Can I adjust the screen brightness on Image Moments?
Yes, you can adjust screen brightness on the screen under Setup
> Screen Options.
Q9. How can I adjust
the slideshow interval?
You can change the slideshow interval during a slideshow on-the-fly
by tilting the joystick right or left or by pressing the RIGHT/LEFT
buttons on the Remote Control. Available slideshow intervals times
are: 1, 5, 10, 30 seconds; 1, 3, 5, 10, 30 minutes; and 1, 2, 3,
4, 5, 6, 12, 24 hours.
Q10. How can I scroll
through the photos manually?
During a photo slideshow, press PLAY/PAUSE to pause the slideshow.
Next, press DOWN/UP to select the next/previous.
Q11. Can
I rotate photos on Image Moments? How does Image Moments handle
photos shot in portrait?
Photos on Image Moments will be displayed according to the photo
orientation information available in the EXIF data captured with
the photo. Most digital SLR cameras will have this photo orientation
information. Photos taken in portrait orientation will be automatically
rotated when it is displayed on Image Moments. If the digital camera
does not capture this information with the photo, the photo will
be displayed in its original orientation.
The built-in orientation sensor will automatically rotate all your photos to the correct orientation when you change the positioning of the Image Moments between landscape and portrait orientations.
You can also manually rotate the photo on the screen. When you have the picture on display, you can press MENU and select Rotate to rotate the picture by 90 degrees. Note that the rotated image will return to its original orientation the next time you view it. To retain the orientation settings for the pictures, you can rotate the images in your computer and copy the edited images onto the Internal Memory or the memory card.
Q12. Can I play music
in the background while viewing photo slideshow?
Yes, you can with Image Moments 6 and Image
Moments 8. You can to play music along with your photos slideshow,
copy your music (MP3, WMA, or AAC) files onto the Internal Memory
or the memory card and make sure that Background Music is set
to ON under Setup.
Q13. Is there
any sort of "shuffle mode" to randomize the order of
photo playback?
Yes Image Moments has a shuffle mode, which lets you play your
photos in random order.
Q14.
Besides displaying photos on full screen, what other functions
does Image Moments have?
• Organize photos by folders to playback a specific collection
• Create, edit, and sequence playlists directly on device
• Play photo slideshow in either random or sequential order
• Change slideshow intervals and transition effects on-the-fly
• Select single or multiple memory sources for playback
• Add your own music to play along with your photo slideshow
(Image Moments 6 and Image Moments 8 only)
• Zoom, pan, rotate photo and view photo thumbnails
• Sophisticated file management features let you copy, rename,
delete files, sort files by name or date, and create new folders
directly on the device.
• S t Auto-Start option to automatically
start a photo slideshow when the device is turned on
Q15.
Is the frame and mat interchangeable?
Both Image Moments 8 and Image Moments 15 are designed with an
easily removable outer frame and interchangeable mats. In addition
to the standard outer frame, you also get three different mats
in gray, cream, and black. The unique interchangeable frame and
mat design helps you create the best effect in matching Image
Moments with your décor. You can easily remove the outer
frame by operating the two latches of the main unit.
Click here to view additional frames available for IMT-083
»
The proprietary Adapter Ring design of Image
Moments 8 and Image Moments 15 supports limitless custom framing
options. With the Image Moments 8 Adapter Ring Kit, your local customer
framer can fit any frame style to your Image Moments 8 and Image
Moments 15. For more information, email us at service@digitalfoci.com
or call toll-free 1-888-NOW-FOCI (669-3624).
Image Moments 6 doesn't have interchangeable frame.
Q16. What
is the purpose of the audio port on Image Moments?
The audio output port lets you connect Image Moments 6 and Image
Moments 8 to external speakers for enhanced sound quality.
Q17. Does
Image Moments have an automatic on/off timer?
Yes Image Moments has an on-board calendar and clock, and you will
be able to set an on/off timer. Image Moments will automatically
turn on and off according to the schedule you set. You can set 3
different schedules, and specify the setting for once or everyday.
Q18. Does Image Moments
have any security features for protecting my frame from theft?
Yes, Image Moments has a security lock slot that allows you to
tether down the frame with a Kensington-type lock to prevent theft.
Q19.
I set Auto-Start to the Photo option. When the Image Moments turns
on and automatically starts the photo slideshow, I don’t
see the photos I have on the inserted memory cards.
With Firmware v.1.0.1, for Auto-Start Photos/Videos/Photo &
Videos options, Image Moments will automatically start the slideshow
of all Photos/Videos/Photo & Videos on the Internal Memory
only.
Please update to the newest firmware v.1.0.2. With this new fiwmare,
all photos/music/video on the Internal Memory and on the inserted
cards will play under Auto-Start. View release notes and download
firmware at Support
Page »
Q20.
I made a selection of the photos I want to see and press PLAY,
but the slideshow won’t start.
With Firmware v.1.0.1, when you press PLAY to start a slideshow
or a music file, the cursor must be highlighting a select file
in order for the device to start playing.
Please update to the newest firmware v.1.0.2. With this new fiwmare,
pressing PLAY when an unselected photo is highlighted will start
the slideshow with the next selected photo. View release notes
and download firmware at Support
Page »
Q21. I have
music files on the Internal Memory and/or memory cards, but I
can’t get them to play along with my photo slideshow.
Make sure you turn Background Music to ON under SETUP > Playback
Options > Slideshow Settings. Also make sure you have copied
music files to the Internal Memory or inserted cards. Refer to
Section 6 Enjoying Photo Slideshow with Music in the User's Guide
for details. Note that Image Moments 6 and Image Moments 8 support
music and video playback, but Image Moments 15 does not.
Q22.
When I tried to copy the card contents to the Frame using the
File Copy menu, it gives me an error message that “Disk
is write-protected”.
You probably only have the “Frame” highlighted under
Target, but is not inside the ‘Frame’ directory for
copy. Follow these instructions to resolve the issue:
1) Go to Target, with “Frame” highlighted, press “+”
to enter the ‘Frame” directory. You will see the “/Frame/”
as the directory path in the Target window.
2) On the Source side, select the files you’d like copy.
(If you have tried to copy to a different location before, you
need to select the Source files again)
3) Next, navigate to Target Location by pressing MENU and selecting
“Go to Target”.
4) Press PLAY to start the copy task.
Q23.
When I try to copy a large number of photos onto the Frame (internal)
memory when I know I have enough free space, I get an error message.
On the computer it gives me an error message, "Unexpected
error: 0x80070052 - directory or file cannot be created".
Depending on the number of files that you are copying and how
they are organized by folder structure, you might be exceeding
the number of files supported by the current file system. To resolve
this problem, there are two different solutions you can try:
1) Re-organize your files into folders before copying them to
the Image Moments 'Frame' memory:
FAT format has limitation on the number of files that can be stored
at the root (topmost) location of the Image Moments 'Frame' memory
(or any other flash memory devices such as a memory card) and
can cause this error to occur.
A work-around for this is to place your file into a folder at
the root location of the Image Moments 'Frame' memory. With this
organization structure, when you view the Image Moments 'Frame'
memory, you will see one or more folders and will not see any
individual photos/files. Your individual photos will be located
in the one or more folders present.
2) (For Windows users) Re-format the Image Moments 'Frame' memory
in FAT32 format:
a) With your Image Moments connected to your computer, locate
the device drive for the Image Moments internal memory (labeled
'Frame') under My Computer. b) Right click the ‘Frame’ drive and
select Properties.
c) Verify if the File System says FAT or FAT32. If it is FAT file
system, re-format it to FAT32 format.
d) To re-format, right-click on the ‘Frame’ drive again and select
Format. Under File System, select FAT32 and click Start.
** Note that re-formatting will delete all the photo and files
that you have on the Image Moments 'Frame' memory.
Q24.
My photos are displayed with black bars on the screen.
The aspect ratio on Image Moments is 4:3. If you have photos in
a 3:2, 16:9, or other aspect ratio, the photo will be displayed
in a letterbox with black bars on top and bottom of the screen
in the default view mode. There will be no rescaling or distortion
of your photos.
If you want to eliminate the black bars on the top and bottom
of the screen, you can select View Mode: Fill Screen. Under the
Fill Screen Mode, the image will be ‘stretched’ to
fill the screen. Please note that if you choose to do this, there
will be distortion of your photos.
Q25. The Remote Control doesn’t seem
to work properly.
The IR Sensor is located at the bottom left corner of the frame.
Make sure to point the Remote Control towards the sensor to improve
the reception. The Remote Control may be low on battery. Refer
to Section 2.4. Using Remote Control in the User's Guide for more
details on the battery.
Q26.
The slide interval is set to 1-Second, but it seems to take longer
than 1 second to change the picture. Why is it like this?
Photos of larger file sizes will take more time to load. Selecting
1-Second does not mean that the next photo will appear in exactly
1 second. It means that the next photo will start the loading
process after 1 second. Large files may take longer than 1 second
to display. |
